Luxury Reservations & Pre-Travel Services Executive

Overview

Succeed Recruitment have a brand new, fabulous opportunity for a detail-oriented travel industry professional to join a luxury experiential travel brand.

As a Luxury Reservations & Pre-Travel Services Executive, you will be responsible for managing and coordinating reservations for clients, ensuring a seamless and efficient booking process.

This role requires excellent communication skills and a strong customer service orientation. You’ll be the first point of contact for clients, providing them with information about availability, rates, and services. Responsibilities include:

• Managing daily inbox and responding to customer inquiries.
• Coordinating group management tasks including loading initial group contracts and maintaining records.
• Issuing booking sales reports daily.
• Supporting the company’s visa processing.
• Handling all tour documentation for guests pre- and post-travel.
• Managing the Reservations system and inventory.
• Creating and editing reservation promotions and special offers.

Skills required for the role:

• Previous experience in the travel sector (sales/reservations/customer service).
• Excellent communication skills via phone, email, and face-to-face interactions.
• Proactive and able to take initiative.
• Approachable with the ability to build effective relationships.
• A strong understanding of GDPR.
• Flexible team player with good skills in Word, Excel, PowerPoint, and Outlook.

This position operates Monday to Friday and is based in a beautiful office near Altrincham. On offer is a starting salary of circa £25k depending on experience, along with benefits and opportunities to travel.

If you aspire to work within a luxury travel role and have a commitment to providing exceptional service, this could be the perfect position for you!

Succeed Recruitment Solutions offers the best travel jobs, multilingual jobs, and contact center jobs.