Neighbourhood Officer

Overview

An exciting opportunity has arisen to join Wythenshawe Community Housing Group's Neighbourhoods team as Wythenshawe Community Housing Group is looking to recruit 2 fulltime Neighbourhood Officers on a fixed term basis.

Working a locality based model, the successful candidates will ensure a high quality and customer-focused service is provided to Wythenshawe Community Housing Group's customers. You will actively walk the patch and be highly visible ensuring engagement with tenants and customers. A team player is essential as you will work closely with colleagues from other areas of the business to deliver services to a high standard.

The successful candidates will have solid experience in tenancy and estate management, dealing with low level ASB and allocations. An up-to-date knowledge of current legislation in relation to housing is desirable.

This role is a 6 month fixed term contract to 31st March 2025.

This is an exciting and rewarding opportunity to join Wythenshawe Community Housing Group's journey in making a real impact on Wythenshawe’s customers and communities. With every job role comes a competitive salary, great pension scheme (including salary exchange), holiday that increases with each year of service, an EAP and opt-in health care benefits, paid professional memberships, and excellent ongoing learning opportunities contributing towards continual professional development.

About Wythenshawe Community Housing Group

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

Wythenshawe Community Housing Group is committed to investing in the health, wellbeing, and development of colleagues, rewarding them fairly and empowering them to deliver their best work for the benefit of WCHG, Wythenshawe Community Housing Group's customers, and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering Wythenshawe Community Housing Group's purpose. As a disability confident employer, WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Wythenshawe Community Housing Group's purpose is to provide good quality homes and services to Wythenshawe Community Housing Group's customers and leaseholders while playing a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio aiming to deliver an average of 1,100 new homes over the next five years with a £195m estimated investment, leaving a lasting legacy in Wythenshawe Community Housing Group's communities.

Awarded ‘Investors in People’ Health & Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK for three years running since 2019, WCHG is now amongst an elite group of world-class organisations demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues.