Neighbourhood Officer

Overview

Neighbourhood Officer – Aberdeen City & Shire

At Grampian, Grampian Housing Association Ltd strive to place people at the centre of everything Grampian Housing Association Ltd do; improving work and the workplace for everyone. An exciting opportunity exists for someone with a passion, flair and innovation for housing management services.

Grampian Housing Association Ltd is looking for a friendly, values-driven, knowledgeable and enthusiastic Neighbourhood Officer to join the team, to support Grampian Housing Association Ltd's colleagues and help Grampian Housing Association Ltd deliver outstanding housing management service to the Association’s tenants.

Grampian Housing Association Ltd is seeking a self-motivated and innovative person, with good attention to detail, who can work proactively with tenants, customers and partners to find creative solutions.

The ideal candidate should preferably have experience of working within a housing organisation or in a customer service environment. Experience of tenancy management is strongly desired as are good IT skills and a working knowledge of welfare state benefit system.

You will have excellent oral and written communication skills with the ability to provide accurate and concise information. Grampian Housing Association Ltd is looking for someone who is flexible, resilient and a supportive team player who is able to remain calm and to work effectively under pressure.

The ideal candidate will possess excellent interpersonal skills, be flexible and positive in their approach and have the ability to adapt to change. You will need to work on your own initiative and manage a demanding workload in a fast-paced environment.

In return you will be valued, supported and provided with an environment where you can foster ideas to develop the service and put the customer at the heart of what you do.

• A relevant CIH Level 3 in Housing or demonstration that you are willing to work towards this is required.
• A full driving licence and access to a car is essential for this post.

Grampian is already a great place to work, Grampian Housing Association Ltd hope you can help Grampian Housing Association Ltd to make it even better!

This is a Hybrid flexible working post. Grampian Housing Association Ltd care about how you work rather than where you work. Grampian Housing Association Ltd recognise that people are at the heart of Grampian Housing Association Ltd's business and that success is dependent on committed colleagues. Grampian Housing Association Ltd ensure Grampian Housing Association Ltd support and encourage a culture of opportunity and learning.