Night Receptionist - Weekend Availability

Overview

YMCA Brighton is looking for a dedicated Weekend Nights Receptionist to join YMCA Brighton's supportive housing project at Leslie Best House. This role requires overseeing the safety and security of YMCA Brighton's clients during night hours, and supporting them with various needs.

Key Responsibilities:

• Act as the first point of contact for clients during night hours.
• Handle enquiries and manage challenging situations effectively.
• Ensure safety and cleanliness of the property by regularly inspecting the premises.
• Log repairs and urgent issues for day staff attention.
• Provide decisive responses to customer complaints.
• Monitor and enforce visitor policies.
• Assist clients as needed throughout the night.

Shift and Schedule:

• Friday & Saturday Nights, 22:00 - 08:00

Salary and Benefits:

• £12,355.20 per annum.
• 25 days annual leave plus Bank Holidays pro rata.
• Access to wellbeing services and a comprehensive training package.
• Supportive work environment promoting health and well-being.

Person Specification:

Knowledge: Understanding of client-worker boundaries and confidentiality issues.

Experience: Prior experience in similar roles is desirable but not essential.

Skills: Strong communication, emergency response abilities, and teamwork.

YMCA Brighton values diversity and is an equal opportunities employer, committed to creating an inclusive environment for all employees.