Prisoner Custody Officer

Overview

Location: Taunton Magistrates Court

Job Summary

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) offers the opportunity to be part of a team that makes a difference in the lives of others. This role includes significant responsibilities and the chance to develop a rewarding career.

Salary and Benefits

• Base Salary of £22,502 for 35 hours per week.
• Annual salary increment based on performance:
1. Year 2 - £23,062
2. Year 3 - £23,469
3. Year 4 - £23,933
• Pension scheme (matched up to 6%)
• Life insurance
• 20 days annual leave (increasing to 25 days after 7 years of service) plus Bank Holidays
• Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans
• Access to discounts at various retailers and attractions

Working Hours

The role requires flexibility as it involves various early and late shifts across a 24/6 operational schedule. You will cover 35 hours per week with a rota provided 12 weeks in advance.

About the Role

As a PCO at Serco Limited's court, you will:

• Provide safe escorting and custody services to detainees.
• Ensure the physical and mental wellbeing of those in your care.
• Accompany defendants in courtrooms and cells.
• Manage searches of property and individuals.
• Ensure availability of food and drink.
• Complete necessary paperwork and data entry for daily records.

Requirements

Serco Limited welcome candidates with diverse backgrounds. Ideal applicants should:

• Possess a current valid driver's license.
• Be reasonably fit and have good communication skills.
• Have an interest in criminology or psychology.

Successful candidates will undergo a 5 1/2-week training course.

Assessment Process

The selection process includes:

• Online Assessment
• Briefing call to assess eligibility
• Competency-based virtual interview
• Short role-play and written exercise

Additional Information

All offers of employment are subject to Ministry of Justice Enhanced Level 2 checks and satisfactory employment references.