Patient Pathway Administrator - Immediate Start, Full-time

Overview

Oxford University Hospitals NHS Foundation Trust is seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within Oxford University Hospitals NHS Foundation Trust's friendly team at The Children's Hospital in Oxford. As a Patient Pathway Administrator, you will provide an efficient and effective clinical administration service to the department, consultants, nurses, and the wider clinical team.

Key Responsibilities

• Be the first point of contact for patients, colleagues, and referrers, ensuring prompt and courteous service.
• Coordinate workflows through the admin team to maintain consistency across the service.
• Monitor and maintain the NHS e-Referral Service database, managing all referral lists and highlighting potential issues.
• Liaise effectively with GP Practices to ensure timely receipt of relevant referral information.
• Ensure all patient referrals are dealt with according to Trust processes, clinical priority, and wait times.
• Develop an understanding of the Trust Elective Access Policy and contribute to the ongoing development of elective administration processes.

About the Company

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research. The Trust comprises four hospitals: the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre, and Horton General Hospital.

Company Culture

Oxford University Hospitals NHS Foundation Trust's values, standards, and behaviours define the quality of clinical care Oxford University Hospitals NHS Foundation Trust offer and the professional relationships Oxford University Hospitals NHS Foundation Trust build. Oxford University Hospitals NHS Foundation Trust focus on delivering compassionate excellence, emphasizing compassion, respect, learning, delivery, improvement, and excellence.

Skills and Experience Required

• Experience in a clinical administration role or similar environment.
• Strong organizational and communication skills.
• Ability to work under pressure and prioritize tasks effectively.
• Commitment to maintaining patient confidentiality and trust policies.

Benefits

In addition to a competitive salary, Oxford University Hospitals NHS Foundation Trust offer a supportive work environment, opportunities for professional development, and a commitment to staff well-being.