Personal Shopping Assistant

Overview

As a Personal Shopping Assistant at Selfridges, you will provide more than just a luxury shopping experience. Selfridges's Personal Shopping team delivers a bespoke service to customers from around the globe. With exceptional products and unparalleled service, you will be the first point of contact, ensuring every client feels valued and attended to.

Key Responsibilities:

• Deliver extraordinary customer experiences aligned with Selfridges's Selfridges Values, aiming to exceed sales targets.
• Build and manage strong relationships with clients to maximize satisfaction.
• Support the Personal Shopper team with appointment management and administrative tasks.
• Assist with client appointments from preparation to follow-up.
• Exhibit strong organizational and communication skills, demonstrating flexibility and a passion for luxury products.
• Process orders and manage product reservations as needed.
• Stay ahead of trends to enhance product knowledge and provide memorable experiences for clients.
• Maintain a high standard of personal style and a genuine passion for service.
• Handle customer correspondence efficiently through various channels.
• Create engaging Instagram content to educate and delight followers.

About Selfridges:

Selfridges is renowned for its exceptional customer service and a diverse range of luxury products. Selfridges's culture is centered on creativity and excellence, striving to provide a unique shopping experience that reflects the vibrancy of Selfridges's brand.

Perks and Benefits:

Selfridges offer competitive salaries along with various benefits to support Selfridges's employees' well-being and career growth.