Retail Apprentice Travel Advisor

Overview

Here at TUI, you’ll find TUI Airways’re an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in TUI Airways's Handforth Dean store TUI Airways’ll provide a valuable insight into the world of travel. TUI Airways's two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of TUI Airways's business by creating unforgettable holiday experiences that make TUI Airways the best-loved holiday company.

As part of TUI Airways's commitment to provide exceptional customer service and flexibility for TUI Airways's customers, you’ll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of TUI Airways's busier stores.

ABOUT TUI Airways's OFFER

• TUI offers more than just a basic salary which already starts at £6.92 per hour
• Be rewarded for exceeding your targets with TUI Airways's commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from TUI Airways's Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance

ABOUT THE JOB

• Use your passion to inspire TUI Airways's customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales and objectives, in Retail TUI Airways call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
• If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for TUI Airways's customers
• You’ll be given time within your working week to complete practical and written assignments via your online learning platform and assigned a dedicated learning coach who’ll guide you through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

ABOUT YOU

• Good knowledge of excellent customer service and a genuine passion to work within tourism
• Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
• Self-motivated and willing to act on feedback, remaining positive when faced with challenges
• Willing to embrace change and adapt to new ways of working
• A team player who engages and collaborates with TUI Airways's customers and colleagues
• An organised individual who takes pride in their work and able to communicate effectively
• Grade 9 – 4 GCSE or equivalent in both English and Maths
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

From a workplace to a place to belong. At TUI TUI Airways embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, TUI Airways's potential is limitless.

TUI Airways're committed to supporting candidates with disabilities and impairments so if you require any support, please let TUI Airways know.