Regional Control Desk Operator

Overview

The role of Regional Control Desk Operator is crucial within the Channel Tunnel UK terminal in Folkestone. As a part-time opportunity, this position requires flexibility with shifts, which includes a 10-day rest period. Your responsibilities will include:

Job Responsibilities

• Supporting Counter Terrorist Border Policing Officers in identifying, disrupting, and examining persons of interest.
• Utilizing various policing IT packages to fulfill your duties effectively.
• Conducting investigative functions on individuals traveling through Kent.
• Collaborating with police officers and national units regarding security alerts.
• Managing and coordinating incidents within port environments under the direction of the RCD Sergeant.

Shift and Schedule

No weekend or evening shifts required. The position involves working within a control room environment that operates differently from conventional roles.

Salary and Benefits

The starting salary for this role is £26,385.00, with incremental increases up to £30,453.00 based on performance and tenure. Additionally, employees enjoy:

• Potential for salary increases based on performance.
• A structured support system for professional development.
• Comprehensive training provided for necessary IT systems.

Qualifications

The ideal candidate should possess the following:

• Efficient computer skills, including proficiency in Microsoft Office packages.
• Excellent communication skills and the ability to work under pressure.
• A good understanding of research methods and decision-making skills.

Skills and Experience

Previous experience with Athena, PNC, Storm, and PND is advantageous but not mandatory as training will be provided. An understanding of the UK Government’s CONTEST strategy and current counter-terrorism threats is essential.

Additional Responsibilities

Applicants must also be prepared for responsibilities that may involve relocation to a dedicated Incident Command Centre within the Channel Tunnel during significant incidents.

This role requires passing a security vetting process, necessitating British nationality and a continuous UK residency of the past ten years.

Equal Opportunities

Essex Police and Kent Police are committed to equality and diversity, welcoming applications from all backgrounds and abilities.