Reservations Coordinator

Overview

I am recruiting for an upbeat and energetic Reservations Coordinator to join my client, a boutique management company that specializes in student housing and short-let apartments. This role is a full-time position requiring you to work 5 days a week in the office.

About the Company

They are a fast-growing company with an overall goal of delivering the best 'home away from home' experience for guests, allowing them to be themselves and feel at home without lengthy contracts and unreliable service.

Responsibilities

• Coordinate reservations and manage booking systems.
• Provide excellent customer service to guests.
• Assist with inquiries and resolve issues promptly.
• Maintain accurate records of bookings and payments.

Salary and Benefits

The position offers a competitive salary of £28,000, along with opportunities for growth within the company.

Working Hours

This role requires a commitment of 40 hours per week, with a standard work schedule from Monday to Friday.

Qualifications and Skills

• Previous experience in a reservations or customer service role is preferred.
• Strong organizational skills and attention to detail.
• Excellent communication skills.
• Ability to work independently as well as part of a team.

Company Culture

The company fosters a collaborative and inclusive work environment, encouraging employees to express their ideas and contribute to the company's success.