Restaurant Host / Hostess

Overview

“The world is yours with Meliá”

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that Melia Hotels International's global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of Melia Hotels International's great family.

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle, and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion, and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture, and new technologies… Then you connect with the ME by Meliá brand!

Salary Package

Up to £27,000 including service charge. Benefits include:

• Health cash back plan
• Meals on duty
• Pension scheme
• Loyalty rewards and referral bonuses

Job Role: Restaurant Host/Hostess

Mission: Responsible for welcoming guests and customers to the consumption area and representing the area, complying with the highest standards of presentation, discipline, kindness, and courtesy to cause the best initial impression regarding a quality service that satisfies the expectations of the customers, earning their recognition and preference. Promote the sale of food and beverages to increase revenue and achieve the defined objectives.

Responsibilities:

• Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.
• Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments.
• Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure.
• Greets customers and leads them to their table, ensuring safety.
• Responsible for taking reservations by phone, accurately noting customer data.

Candidate Requirements:

• Customer service skills
• Ability to stand for long periods
• Fluent in English
• Excellent grooming and presentation standards

The successful candidate must already have eligibility to work in the UK.

Melia Hotels International's Benefits Package Includes:

• Competitive Salary
• Holidays: 28 days’ holiday including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide.
• Personal Development: programs designed to support your career with unlimited access to online learning.
• Career growth: fantastic opportunity to progress with access to a network of over 350 hotels across the world.
• High street discounts: with Perks at Work.

At Meliá, Melia Hotels International is all VIPs.

Great professionals who make everyday life easier and exceptional. Melia Hotels International's warmth, proximity, and passion for what Melia Hotels International do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family.

Melia Hotels International is committed to equal opportunities between women and men in the workplace, avoiding any kind of discrimination, and promoting Melia Hotels International's commitment to equality and diversity.