Receptionist - Immediate Start, Customer Service Enthusiast

Overview

As a Receptionist at Park Plaza, you will be the first and last person Park Plaza's guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

Department: Front Office

Job Level: Team Member

Job Type: Full Time

Date Posted: 9 October

Salary: £11.88 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)

Benefits

• Company pension
• Discounted gym membership
• Employee discount
• Free or subsidised travel
• Referral programme
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at Park Plaza's restaurants and bars (for your whole party)
• Start with 30 days holiday per year - incl bank holidays
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans
• 24/7 access to Park Plaza's Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

Responsibilities

• Manage requests promptly, helpfully, politely, and with a caring attitude
• Possess excellent interpersonal skills and the ability to connect with others
• Have a good command of English and excellent communication skills
• Share Park Plaza's values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.