Restaurant Manager

Overview

The Counter Soho is searching for a Restaurant Manager to join The Counter's leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair.

Key Responsibilities

• Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets.
• Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere.
• Address guest inquiries, feedback, and complaints promptly and courteously.
• Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards.
• Implement efficient systems and processes to streamline operations and enhance productivity.
• Develop and implement strategies to drive sales, increase revenue, and attract new customers.
• Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant.
• Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability.
• Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities.
• Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members.
• Foster a culture of continuous learning, teamwork, and professional growth.
• Ensure compliance with food safety regulations, health and safety standards, and licensing requirements.
• Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant.
• Build and maintain positive relationships with suppliers, vendors, and service providers.
• Collaborate with colleagues and stakeholders to achieve common goals and objectives.

Requirements

• Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting.
• Knowledge of relevant regulations and compliance standards, including food safety and licensing laws.
• Flexibility to work evenings, weekends, and holidays as required.
• Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
• Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues.
• Proven track record of achieving sales targets and driving operational excellence.
• Sound financial acumen and experience in budget management and financial analysis.

Benefits

• Hospitality Rewards WPA medical cash health plan.
• Free lunch.
• Competitive salary and performance-based incentives.
• Opportunities for career advancement and professional development.
• Comprehensive benefits package, including health insurance and retirement plans.
• Employee discounts and perks across portfolio companies.
• Supportive and collaborative work environment.