Receptionist

Overview

Lah Property Marketing is seeking a professional front of house receptionist to work as part of a job share team in a corporate office in Wimbledon. Working hours are from 8:30 AM to 5:30 PM, Monday to Wednesday. You will own the reception and take pride in delivering exemplary customer service to everyone visiting the building.

Key Responsibilities

• Greet and welcome all visitors to the building in a friendly and professional manner, following the appropriate sign-in process for each company.
• Take ownership of the reception area, communal space, and roof terrace to ensure they always look pristine and welcoming.
• Efficiently manage deliveries, including couriers and post.
• Provide excellent customer service to everyone visiting or working in the building.

Building Management

• Establish yourself as ‘the face of the building’ and the go-to person for questions/queries.
• Work closely with the off-site Building Manager, confidently reporting building issues and helping to manage resolution.
• Manage contractors visiting the building for regular maintenance, issuing keys as required, and updating the progress/maintenance log.
• Weekly reporting to key stakeholders.

Skills, Knowledge, and Expertise

• Experienced front of house receptionist capable of delivering impeccable customer service.
• Proactive, self-motivated, and enjoys working independently.
• Excellent written and oral communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn in-house systems.
• Professional appearance and demeanor.

Benefits

• Company pension
• Referral programme
• Wellness scheme, including a 24-hour confidential helpline
• Company events