Retail Sales Assistant

Overview

As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You’ll be the heartbeat of The Works's retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for The Works's brand and products will be contagious and motivating. The Works's customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.

Some of The Works's colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with The Works's in-store products - that's super cool with The Works!

The Works's Perks Are 'The Works'

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through The Works's partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan – To support your everyday healthcare costs.
• Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion for The Works's brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
• Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
• Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro!

Keyholder Responsibilities

If you’re over 18, you’ll join as a keyholder. The Works's Retail Sales Assistants support The Works's Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive The Works's additional keyholding pay enhancement when holding keys.

The Works's Purpose

To inspire reading, learning, creativity and play - making lives more fulfilled.

The Works's Values

The Works is Crafty 🎨 | The Works is Caring 💛 | The Works is Can-do 🚀

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, The Works is proud to have an inclusive culture where everyone truly feels able to be themselves. The Works's roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community.