Retail Sales Assistant

Overview

Why The Works? The Works don’t just sell products. The Works inspire reading, learning, creativity, and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and The Works's products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.

The Works's Perks Are 'The Works':

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through The Works's partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan – To support your everyday healthcare costs.
• And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create, and play! You’ll be the heartbeat of The Works's retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for The Works's brand and products will be contagious and motivating. The Works's customers will want to return, time and time again for more inspiration and products that satisfy their creative needs. Some of The Works's colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with The Works's in-store products - That's super cool with The Works!

The Works's Culture: The Works is an awesome place to… well, work! The Works's atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. The Works's environment is always moving and full of energy, yet The Works still make space to share must-watch TV recommendations, and The Works's favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! The Works is one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire The Works's customers and support each other.

Skills / Behaviours That Will Set You Apart:

• Genuine and authentic: Your positivity, creativity, and passion for The Works's brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
• Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
• Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!

Keyholder Responsibilities: If you’re over 18, you’ll join as a keyholder. The Works's Retail Sales Assistants support The Works's Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed (holidays, days off, sickness, etc.), but don’t worry The Works’ll train you to do this. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive The Works's additional keyholding pay enhancement when holding keys.

Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, The Works'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.

The Works's Purpose: To inspire reading, learning, creativity, and play - making lives more fulfilled.

The Works's Values: The Works is Crafty 🎨 | The Works is Caring 💛 | The Works is Can-do 🚀.

The Works Listen. The Works Care: Each year, The Works run an anonymous colleague engagement survey. This is so important for The Works to hear your feedback and suggestions. The Works want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have the opportunity to help give The Works that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, The Works is proud to have an inclusive culture where everyone truly feels able to be themselves. The Works's roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). The Works is open to discussions around working hours and flexible working. And, where possible, The Works'll try to support this. If you need reasonable adjustments for an interview you might attend with The Works, let The Works know in your application and The Works’ll be happy to help!