Retail Sales Assistant
The WorksOverview
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create, and play! You’ll be the heartbeat of The Works's retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for The Works's brand and products will be contagious and motivating.
Responsibilities
You will support The Works's Store Management team to keep the stores running smoothly, including:
- Opening and closing the store.
- Running the store during management absences.
- Assisting customers with inquiries and purchases.
The Works's Perks Are 'The Works'
- 25% Colleague Discount! Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers.
- Holiday – 28 days including bank holidays.
- Can-Do Academy - Grow your skills and career with training opportunities.
- Wagestream - Claim early access to 50% of your wages.
- Share Scheme - Own a piece of The Works!
- Healthcare Cash Plan – To support everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, and more.
Skills and Experience Requirements
- Genuine and authentic: Your positivity and passion for The Works's brand are essential.
- Resilient champion: You thrive in a fast-paced retail environment.
- Stock magician: You manage stock deliveries with ease.
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder, supporting The Works's management team. You’ll receive additional keyholding pay enhancement when holding keys. If you're under 18, you'll be trained for keyholder duties once you reach the age.
The Works's Purpose
To inspire reading, learning, creativity, and play - making lives more fulfilled.
The Works's Values
The Works is Crafty | The Works is Caring | The Works is Can-do
Promoting Diversity and Inclusion
At The Works, The Works have an inclusive culture where everyone can be themselves. The Works welcome under-represented groups and are open to discussions about flexible working hours.

TheWorks.co.uk PLC, trading as The Works, is a discount retailer based in the United Kingdom selling books, art and craft materials, gifts, toys, games and stationery. It has more than 500 stores across the UK and Ireland as of May 2024.