Retail Travel Advisor

Overview

Join TUI as a Retail Travel Advisor in TUI Airways's Denton store, where you’ll have the opportunity to become a destination expert. You’ll recommend and sell holidays, cruises, UK breaks, and additional products, placing customers at the heart of TUI Airways's business and creating unforgettable holiday experiences.

As part of TUI Airways's commitment to exceptional customer service, you’ll experience a varied shift pattern each week, which may include weekends, bank holidays, and evenings at some of TUI Airways's busier stores.

About TUI Airways's Offer

• TUI offers a starting salary of £12.04 per hour, along with a commission scheme to reward your achievements.
• Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
• Benefit from TUI Airways's Health and Wellbeing initiatives across Financial, Health, Social, Community, and Career aspects.
• TUI Airways invest in your development and career progression.
• Pension scheme and life assurance are also included.

About the Job

• Use your passion to inspire TUI Airways's customers and colleagues while having fun.
• Your drive will help you exceed your sales objectives; in Retail, TUI Airways call it ‘Smashing your Targets’.
• Embrace change and rise to the challenges of a customer-engaged role, both face-to-face and virtually.
• Actively investigate and resolve any questions or complaints.
• Receive training on a variety of systems, enhancing your knowledge and helping create memorable holidays for TUI Airways's customers.

About You

• Excellent customer service skills with a genuine passion for going above and beyond.
• Strong dedication to achieving goals and sales targets.
• Able to prioritize multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to adapt to new ways of working.
• A team player who engages and collaborates with customers and colleagues.
• An organized individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in line with shop opening and closing times.

At TUI, TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as they are, because together, TUI Airways's potential is limitless.

TUI Airways is committed to supporting candidates with disabilities and impairments. If you require any assistance, please let TUI Airways know.