Retail Travel Advisor

Overview

Here at TUI, you’ll find TUI Airways’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in TUI Airways's Blackwood store, TUI Airways’ll support you to become a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You’ll put all customers at the heart of TUI Airways's business by creating unforgettable holiday experiences that make TUI Airways the best-loved holiday company.

As part of TUI Airways's dedication to delivering exceptional customer service, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings during peak times.

About TUI Airways's Offer

• TUI offers more than just a basic salary which already starts at £12.04 per hour.
• Be rewarded for exceeding your targets with TUI Airways's commission scheme.
• Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
• Benefit from TUI Airways's health and wellbeing support across key areas: Financial, Health, Social, Community, and Career.
• Investment in your development and career progression.
• Pension scheme and life assurance.

About The Job

• Use your passion to inspire TUI Airways's customers and colleagues while enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives; in Retail, TUI Airways call it ‘Smashing your Targets’.
• You’ll embrace change and rise to the challenges of a customer-engaged role, both face to face and virtually.
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any questions or complaints.
• As technology advances, so does TUI; you’ll receive training on a variety of systems, empowering you to enhance your knowledge while bringing memorable holidays to life for TUI Airways's customers.

About You

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieving goals and sales targets.
• Able to prioritize multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with TUI Airways's customers and colleagues.
• An organized individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in line with shop opening and closing times.

From a workplace to a place to belong. At TUI, TUI Airways embrace diversity, equity, and inclusion, encouraging everyone to come as you are because together, TUI Airways's potential is limitless.

TUI Airways're committed to supporting candidates with disabilities and impairments, so if you require any support, please let TUI Airways know.