Stockroom Assistant - Part-time

Overview

At Whittard, Whittard of Chelsea’re passionate about bringing luxury tea and coffee to Whittard of Chelsea's communities. Whittard of Chelsea’ve been achieving this goal since 1886, and you could be part of Whittard of Chelsea's story in this new Stockroom Assistant role.

Joining the Whittard family, you will provide exceptional customer service and assist in keeping the store stocked, strengthening the already successful store in the community. You will also enjoy generous holiday, product discounts, and investments in your professional training and development. This role will operate from 7am to 4pm.

Whittard of Chelsea is currently looking for a new team member who must be able to work a minimum of 24 hours a week.

Responsibilities

• Creating a relaxed, friendly, customer-focused environment.
• Replenishing delivery, stock management, cleaning, and unpacking deliveries.
• Providing excellent customer service, conducting taste tastings, and achieving daily targets.
• Reading and actioning handover notes and other communications.
• Building great working relationships with colleagues.

Qualifications

• Previous experience in a customer service or retail role.
• Experience demonstrating successful teamwork.
• A commitment to personal development, always striving to reach goals.
• Confidence to engage with customers in product conversations and provide excellent service and support.
• The ability to work early mornings.

The Role Itself

Working in a friendly team, you will help create an atmosphere of customer service that keeps people coming back time and time again. Completing day-to-day activities, you will help uphold the high standards of Whittard and play an important role in the functioning of the store. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.

Benefits

• Up to 50% store discount on Whittard products.
• Monthly product allowance.
• Auto-enrolment Pension scheme.
• Access to Whittard of Chelsea's wellbeing portal.
• Flexible working opportunities.
• Selection of family-friendly benefits.

About Whittard of Chelsea

Whittard of Chelsea's story began in 1886 when Walter Whittard began selling the finest tea, coffee, and hot chocolate in London with the approach to buy the best. Over 137 years later, Whittard of Chelsea's never-ending curiosity to find unique blends and distinctive tastes lives on at Whittard. Whittard of Chelsea continue to flourish, and Whittard of Chelsea's ambition will always remain the same - to ensure every customer can enjoy their own Whittard moment and make each day more special.

Whittard of Chelsea is an Equal Opportunity Employer. Whittard of Chelsea strive to be a diverse and inclusive organization. Whittard of Chelsea want to be a place where differences are recognized and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences.

Together as a Whittard family, Whittard of Chelsea continue to create a culture that encourages, supports, and inspires all Whittard of Chelsea's employees to have a voice, to make a positive difference in helping to develop Whittard of Chelsea's ambitious brand.