Shift Leader

Overview

At Caffè Nero, Caffè Nero's people are what make Caffè Nero special. If you are passionate about delivering excellent customer service and eager to grow in a supportive team environment, this opportunity is for you.

Responsibilities

As a Shift Leader, you will:

• Lead the team and manage the store operations.
• Provide outstanding customer service.
• Ensure the highest standards of coffee and food are maintained.

What You Can Expect:

• Brilliant training—no previous experience required.
• Opportunities for career growth and personal development.
• Unlimited free handmade drinks and significant discounts on food while on shift.
• 50% off handmade drinks and 40% off food when off shift.
• Referral program with potential earnings of up to £750.
• Length of service recognition and access to a benefits platform with various discounts.
• Potential to earn an additional 15p per hour through the 'Nero 90' incentive.

Why Choose Caffè Nero?

Joining Caffè Nero means becoming part of a caring and friendly team, committed to providing excellent service while having fun. Expect events like pizza nights and team parties.

The starting pay for Shift Leaders is £11.49 per hour, increasing to £11.66 with service.

If you have a positive attitude, a zest for customer interaction, and the energy to thrive in a fast-paced environment, Caffè Nero’d love to hear from you!