Store Manager

Overview

The Store Manager is at the heart of the operation, and Subway's franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging yet highly rewarding role. Subway® franchisees pride themselves on their hardworking staff and offer fantastic career path opportunities to truly develop your career.

Responsibilities

• Recruitment, induction, and training/development of employees in line with the Subway® brand’s training requirements – leading by example.
• Creating and managing the staff schedule.
• Checking in deliveries, order matching, and daily banking.
• Preparing required paperwork related to stock and sales, including employee pay and timesheets.
• Managing cash balances and minimizing wastage.
• Ensuring 100% compliance with Subway® and council guidelines.
• Performing inventory management and stock control, including weekly stock take and reports.
• Analyzing the Weekly Sales & Inventory Report to improve business operations.
• Directing and undertaking housekeeping activities to maintain store cleanliness and presentation.
• Implementing in-store marketing material and POP in line with campaigns.
• Ensuring safety procedures are followed to prevent injury.
• Providing a safe work environment for employees and customers.
• Promoting and encouraging a high level of customer service among employees.
• Handling unresolved and/or escalated customer complaints.
• Delivering a high standard of service when dealing with products, sales, inquiries, and catering to customer needs.

Qualifications

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager. Alternatively, you could be an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, Subway want to hear from you!