Store Manager

Overview

The Store Manager is at the heart of the operation, leading a team to ensure the Subway® brand remains the first choice for quick and nutritious meals.

Responsibilities

• Recruitment, induction, and training of employees in line with Subway® brand’s training requirements – leading by example.
• Creating and managing the staff schedule.
• Checking in deliveries, order matching, and daily banking.
• Preparing required paperwork related to stock and sales, including employee pay and timesheets.
• Managing cash balances and minimizing wastage.
• Ensuring compliance with Subway® and council guidelines.
• Performing inventory management and stock control, including weekly stock takes and reports.
• Analyzing the Weekly Sales & Inventory Report to improve business performance.
• Directing and undertaking housekeeping activities to maintain store cleanliness and presentation.
• Implementing in-store marketing material and POP in line with campaigns.
• Ensuring safety procedures are followed to prevent injury.
• Providing a safe work environment for employees and customers.
• Promoting and encouraging high levels of customer service among employees.
• Handling unresolved and escalated customer complaints.
• Delivering high standards of service when dealing with products, sales, inquiries, and catering to customer needs.

Candidate Profile

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager. Alternatively, you could be an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, Subway want to hear from you!