Store Manager

Overview

The Store Manager is at the heart of the operation, and Subway's franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and can offer fantastic career path opportunities to truly develop your career.

Responsibilities

• Recruitment, induction, and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching, and daily banking
• Prepare required paperwork in relation to stock and sales, including employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance with Subway® and council guidelines
• Perform inventory management and stock control, including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in-store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries, and catering for customer needs.

Qualifications

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then Subway want to hear from you!