Store Manager

Overview

The Store Manager is at the heart of the operation, and Subway's franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

Key Responsibilities

• Recruitment, induction, and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching, and daily banking
• Preparing required paperwork related to stock and sales, including employee pay and timesheets
• Managing cash balances and minimising wastage
• Ensuring 100% compliance with Subway® and council guidelines
• Performing inventory management and stock control, including weekly stock take and reports
• Analysing the Weekly Sales & Inventory Report to improve the business
• Directing and undertaking housekeeping activities, maintaining store cleanliness and presentation
• Implementing in-store marketing material and POP in line with campaigns
• Ensuring safety procedures are followed to prevent injury
• Providing a safe work environment for employees and customers
• Promoting and encouraging a high level of customer service among employees
• Handling unresolved and/or escalated customer complaints
• Delivering a high standard of service when dealing with products, sales, inquiries, and catering for customer needs.

Qualifications

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager – or perhaps you're an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then Subway want to hear from you!