Store Manager

Overview

The Store Manager is at the heart of the operation, leading the teams that help the Subway® brand to be the first choice for quick and nutritious meals.

Responsibilities

• Recruitment, induction, and training/development of employees in line with the Subway® brand’s training requirements – lead by example!
• Creating and managing the staff schedule.
• Checking in deliveries, order matching, and daily banking.
• Prepare required paperwork in relation to stock and sales, including employee pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance with Subway® and council guidelines.
• Perform inventory management and stock control, including weekly stock take and reports.
• Analyse the Weekly Sales & Inventory Report to improve the business.
• Direct and undertake housekeeping activities to maintain store cleanliness and presentation.
• Implement in-store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury.
• Provide a safe work environment for employees and customers.
• Promote and encourage a high level of customer service amongst employees.
• Handle unresolved and/or escalated customer complaints.
• Deliver a high standard of service when dealing with products, sales, inquiries, and catering to customer needs.

Qualifications

You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager. Alternatively, if you’re an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career, Subway want to hear from you!

Skills and Experience Requirements

• Management experience in a fast-paced retail environment.