Store Manager

Overview

The Store Manager plays a crucial role in the operation of a Subway® franchise, leading a team that delivers quick and nutritious meals. This challenging yet rewarding position offers fantastic career development opportunities.

Key Responsibilities

• Recruitment, induction, and training of employees in accordance with Subway® brand requirements.
• Creating and managing the staff schedule.
• Checking in deliveries, order matching, and daily banking.
• Preparing required paperwork related to stock and sales, including employee pay and timesheets.
• Managing cash balances and minimizing wastage.
• Ensuring compliance with Subway® and council guidelines.
• Performing inventory management and stock control, including weekly stock takes and reports.
• Analyzing the Weekly Sales & Inventory Report to enhance business performance.
• Overseeing housekeeping activities to maintain store cleanliness and presentation.
• Implementing in-store marketing materials in line with campaigns.
• Ensuring safety procedures are adhered to prevent injuries.
• Providing a safe work environment for employees and customers.
• Promoting high levels of customer service among employees.
• Handling unresolved and escalated customer complaints effectively.
• Delivering high standards of service while addressing product inquiries and catering to customer needs.

Candidate Profile

Ideal candidates may currently be working as Catering Managers, Store Managers, or Restaurant Managers. Experienced Supervisors, Assistant Managers, or Deputy Managers looking to advance their careers are also encouraged to apply. Management experience in a fast-paced retail environment is highly desirable.