Supervisor

Overview

C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. CJ Lang & Son Limited is a family-owned Retail and Distribution business with CJ Lang & Son Limited's Head Office based in Dundee. CJ Lang & Son Limited is proud to serve local communities through CJ Lang & Son Limited's Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

Job Responsibilities:

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local).
• Responsible for opening and closing of the Store.
• Attend call outs if the store alarm is activated during non-trading hours.
• Supervise and support team members on shift, allocating tasks to ensure duties are completed in a timely manner.
• Cash up and balance tills in line with company cash procedures.
• Promote the image and brand of CJ Lang & Son Limited's company through professional behaviour and personal presentation, ensuring you are smart and ready for work at all times.
• Merchandise store according to store standards and company planograms.
• Actively sell and promote offers to customers.
• Process all sales transactions accurately and in line with Company procedures.
• Adhere to all Company security measures to protect colleagues and stock.
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control.
• Deputise and provide cover for the Store Manager in their absence.
• Follow all current Company procedures in line with current legal requirements.
• Complete all relevant training requirements to fulfil the role.
• Maintain a high standard of cleanliness in the store at all times.

Skills & Qualities:

• Ability to lead a team.
• Excellent customer service skills.
• Strong communication skills.
• Effective delegation skills.
• Good attention to detail.