SEND Quality & Improvement Manager

Overview

Job Overview

Birmingham City Council is looking for a passionate and dedicated SEND Quality & Improvement Manager to join Birmingham City Council's team, committed to improving the lives of children and young people with special educational needs and disabilities (SEND) and their families.

Key Responsibilities

• Lead quality assurance, monitoring, and service evaluation to identify and implement opportunities for improvement.
• Prepare and coordinate evidence for Ofsted and other statutory inspections.
• Maintain strategic data intelligence and reporting frameworks to ensure compliance with statutory and regulatory duties.
• Oversee the recruitment and professional development of staff within the SENAR team.
• Implement performance management practices to recognize success and address areas of concern.
• Focus on relationship-based customer care to build trust with families and stakeholders.

Qualifications and Skills

The ideal candidate will possess:

• A proven track record in leading service improvement initiatives.
• Excellent communication and motivational skills.
• The ability to manage multiple priorities effectively under deadlines.
• Experience in fostering collaboration among diverse stakeholders.

Benefits

Birmingham City Council offer a supportive work environment with opportunities for professional growth. Birmingham City Council's commitment to diversity means Birmingham City Council welcome applications from individuals of all backgrounds.

Application Requirements

Applicants must submit a Supporting Statement detailing how their experience aligns with the essential criteria outlined in the Person Specification.

A Disclosure and Barring Service (DBS) check will be required, and proof of the right to work in the UK will be necessary for all applicants.