Transport Administrator

Rotating shift patterns: Start times from between 7:00am - 10:30am, Monday to Friday with 1 in 3 Saturdays

Salary: £29,729

Hours per week: 45

Reading

If you are as ambitious as we are and you’re looking for an opportunity to progress your career within Supply Chain Logistics, join us as the Depot Transport Administrator for our Reading site. You will be required to liaise with the wider team, managers, and multiple departments to ensure solutions are delivered both effectively and efficiently. 

Reporting to the Distribution Shift Manager, you will de-brief drivers and measure delivery performance to ensure the smooth operation of our entire warehouse and transport operation. You will manage and maintain both paper and digital records. As Transport Administrator you will take overall responsibility for answering incoming calls and emails for customers and drivers. Responding to any customer queries and complaints, finding a resolution and processing credits where necessary in a professional manner.

You’ll be a forward-thinking individual, able to adapt to change with a view to drive customer experience and level of service. You’ll be expected to be on site during critical operational hours which will predominantly be Monday – Friday however a level of flexibility is required to cover a Saturday shift on a rotational basis.

To join us as the Transport Administrator, you will be an excellent communicator with previous customer service experience within a fast-paced company. Have strong IT knowledge in particular Microsoft Outlook, Excel, SAP. We have a bespoke Transport Management Software package we use so already working in the fleet or distribution field is ideal but not essential. We can train you on all you need to know to be a success if you have the right attitude and approach to get the job done.

In return we offer a great package including basic salary with a generous holiday allowance and the option to purchase more, company pension plus huge discounts on award-winning products. In addition, you’ll have the opportunity to further enhance your skills through our Learning & Development programmes. In Brakes you can really be anything you want to be!