Temporary Christmas Sales Assistant

Overview

Description

All applications that use AI-generated answers will immediately not be considered. Please read all of the information below carefully.

Key Information

Hours available: 16+ hours per week, temporary contract.

Availability: Must have 4 full days availability including Saturday and Sunday.

Shift and Schedule

• Weekend availability
• Every weekend
• Day shift

Training and Trial Shifts

1 to 1 Trial Shifts: Friday 1st November

Mandatory Training Days: Tuesday 5th November, 9am-6pm. Candidates must be available to attend these dates during the day and evening.

Availability for Christmas Period

As this is a Christmas role, Lush require applicants to be available the whole of the Christmas period, including Christmas Eve and Boxing Day.

Start Date: 5th November

End Date: Tuesday 31st December

Holiday Hours: Up to one week's holiday allowance will be taken during the three-month period.

Diversity Matters

Lush is building a brand that represents the people of the world. It’s what you do that counts, and Lush is always looking to expand perspectives and voices to shape Lush's future. Lush celebrate you!

The Role

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalized recommendations, perform product demonstrations, and hand out tailored samples. You'll help drive sales, exceed targets, and create memorable in-store events.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively.
• Manage stock levels efficiently, ensuring shelves are well-stocked.
• Control store costs, such as product waste, to meet the shop’s budget.
• Participate in ongoing training and development.
• Collaborate with the team to foster an inclusive working environment.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a passion for delivering exceptional customer service.

Teamwork: Collaborate with colleagues to achieve goals and cultivate a positive work environment.

Communication: Ensure open and respectful communication throughout the store.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months’ full pay for parental leave (primary caregiver)
• Financial childcare support on return to work
• Flexible working

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and ethics. Lush is proud of Lush's handmade products and Lush's commitment to sustainability.