Team Member
Hollywood Bowl GroupOverview
Are you looking for a fun and fast-paced environment to work in, with great benefits? Could you help Hollywood Bowl Group create lasting memories for Hollywood Bowl Group's customers by providing outstanding customer service? If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member, in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and Hollywood Bowl Group's in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to Hollywood Bowl Group's Employee Assistant Programme for you and your family, plus access to dedicated Mental Health First Aiders
- Financial long service awards
- A £15 donation to Hollywood Bowl Group's dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join Hollywood Bowl Group's healthcare cash plan
The What...
As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! No two shifts are the same; you may be welcoming customers at reception, hosting parties on the lanes, or serving food and drink from Hollywood Bowl Group's bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm, will ensure Hollywood Bowl Group's customers have an enjoyable, excellent value-for-money experience with every visit.
Within Hollywood Bowl Group's fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so you'll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Opening Hours and Shift Patterns:
Hollywood Bowl Group's centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, Hollywood Bowl Group's busiest times are evenings, weekends, and public school holidays, which tends to be when Hollywood Bowl Group require availability from Team Member applicants.
Here is an overview of the typical shift patterns Hollywood Bowl Group have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
Opening times and shift patterns will vary from centre to centre; your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and Hollywood Bowl Group's in-house management training programmes, should you wish to take the next step in your career.
To be a successful Team Member, Hollywood Bowl Group’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following Hollywood Bowl Group's listing on the main stock market in 2016, Hollywood Bowl Group became Hollywood Bowl Group, seeking out the perfect locations for Hollywood Bowl Group's bowling and golf centres nationwide. Hollywood Bowl Group formed Hollywood Bowl Group's customer proposition, built on real feedback, and went from strength to strength with Hollywood Bowl Group's in-centre game technology and online scoring systems.
Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Puttstars, and Splitsville brands, Hollywood Bowl Group’re proud to be ambitious market leaders in experiential family entertainment.
Hollywood Bowl Group continue to expand Hollywood Bowl Group's estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, Hollywood Bowl Group value diversity and inclusion, and Hollywood Bowl Group’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued.
