Trade Parts Sales Specialist

Overview

Due to continued growth, Thurlow Nunn have a rare opportunity to join Thurlow Nunn's dynamic team at Thurlow Nunn Distrigo, a leading automotive parts distribution company in Luton. Thurlow Nunn specialise in providing top-quality parts and exceptional service to Thurlow Nunn's valued trade customers. As a , you’ll play a vital role in supporting Thurlow Nunn's local B2B business, providing expert advice and ensuring Thurlow Nunn's customers have everything they need to succeed.

Your primary responsibilities will include:

• Providing exceptional customer service to Thurlow Nunn's trade customers, building strong relationships based on trust and expertise.
• Identifying customer needs and recommending appropriate parts and accessories.
• Assisting customers in finding the right products, providing detailed product information, and offering suitable alternatives when necessary.
• Processing orders accurately and efficiently, ensuring timely delivery to customers.
• Proactively identifying opportunities to upsell and cross-sell products, increasing revenue and customer satisfaction.
• Resolving customer queries, concerns, and complaints promptly and professionally.
• Maintaining up-to-date knowledge of Thurlow Nunn's product range, industry trends, and competitor offerings.

Requirements:

• Previous experience in automotive parts sales or a similar B2B sales role is highly desirable.
• Strong knowledge of automotive parts and accessories, particularly in the trade market.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Proven track record in delivering exceptional customer service.
• Self-motivated and target-driven, with a passion for sales and achieving results.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong problem-solving skills and attention to detail.
• Proficient computer skills, including experience with sales software and inventory management systems.

Benefits:

• Competitive salary with performance-based incentives (£28,000.00 - £32,000.00 plus bonus scheme depending on experience, OTE £34,000.00 - £38,000.00).
• Opportunities for career growth and development within Thurlow Nunn's expanding organisation.
• Comprehensive training and ongoing support.
• Employee discounts on parts and accessories.
• Friendly and inclusive work environment.

As a family-owned business, Thurlow Nunn have strong values. You will be expected to represent Thurlow Nunn's family values of Professional, Trust, Respect, Caring, and Together through your own behaviour every day.

Why Work For Thurlow Nunn?

Thurlow Nunn is part of the Thurlow Nunn Group, a family-owned and managed, people-driven business established for over 145 years. Thurlow Nunn have a team of over 600 employees across 18 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire, and Bedfordshire. If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.