Technical Support Officer

Overview

As a modern, flexible and effective organisation, Suffolk County Council’re driven to make a positive difference to the environment, the communities Suffolk County Council serve and the careers of Suffolk County Council's people. When you join Suffolk County Council as a , you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve Suffolk County Council's services as well as your career.

Your Role and Responsibilities:

• Play a crucial administrative role in maintaining the legal records that help protect public access to Suffolk County Council's countryside.
• Manage Suffolk County Council's online presence and handle financial processes, monitoring budgets to ensure smooth operations.
• Oversee payments and process landowner deposits, maintaining statutory registers.
• Utilize strong IT skills and attention to detail to manage various tasks effectively.
• Collaborate within a supportive team to shape the future of Suffolk County Council's county's green access network.

You Will Need:

• Demonstrable knowledge and/or experience in a range of office and financial procedures.
• Good working knowledge of Microsoft packages (Word, Excel, PowerPoint, Outlook).
• Excellent customer service skills with an understanding of confidentiality and data protection requirements.
• Effective verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to interpret maps and use digital mapping.
• Capacity to plan and organise your own workload and work flexibly as part of a team.

The Team:

The Rights of Way and Access team manages the county council’s green access network, including 5,700km of public rights of way. Suffolk County Council's ‘Suffolk Green Access Strategy 2020-2030’ outlines Suffolk County Council's main priorities with the vision to enhance the public’s enjoyment of Suffolk’s green access network.

Empowering Everyone:

Suffolk County Council believe in potential and the power of diverse ideas, always searching for ways to encourage and enable everyone to be the best they can be. Suffolk County Council welcome applications from all individuals, especially those from underrepresented groups.

Benefits:

• Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
• Membership of a competitive Local Government Pension Scheme (LGPS).
• Travel, lifestyle, health and wellbeing benefits.
• Performance-related annual pay progression in addition to annual cost-of-living pay increases.
• Training and encouragement to expand your knowledge.
• Career development opportunities across the organisation.
• Diverse and active staff networks.
• Flexible working options, with the right to request flexibility from your first day.

Suffolk County Council offer a varied and rewarding role within an experienced and supportive team who are passionate about improving access to the Suffolk countryside.