Trade Supervisor
ScrewfixOverview
Overview
You’ll be the go-to person for Screwfix's Trade customers. Representing the team on Screwfix's Trade Sales Counter, you’ll help Screwfix's Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade; it’s all about relationship building. With the help of Screwfix's excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with Screwfix!
Key Responsibilities
What’s it like to be a Supervisor?
- Get to know your customers – you’ll chat to them over a cuppa, understand their projects, and offer advice to drive sales. The relationships you and your team build will make Screwfix their trusted, go-to retailer.
- Run your own business within a business – you’ll take ownership of all your own KPIs including sales, account increasing, onboarding new customers, and providing great service.
- Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation for your store to be proud of.
Required Skills & Experience
You Are…
- Great at building relationships with your customers, as well as your team.
- Driven to learn and build your skill set.
- Genuinely interested in the industry; Screwfix's training will give you all the knowledge you need to make your mark.
- A real people person, with an enthusiasm to always do better.
- Friendly, flexible, reliable, honest, and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Screwfix offer a competitive salary.
- 28 days annual leave (including Bank Holidays), increasing with length of service, up to a maximum of 33 days.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Screwfix’ll also help you be the best you can be, with excellent training and ongoing development.

Screwfix is a retailer of trade tools, accessories and hardware products based in the United Kingdom. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999 by Kingfisher plc, which also owns B&Q, and is listed on the London Stock Exchange.